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Customer Support

Have a question about our products, an order, or a comment?
Our support team is here to help you quickly and efficiently.

Issue with a product
Please include your order number and attach photos or videos if an item is missing, defective, or damaged.

Question about an order
Include the name used at checkout, the purchase date, and your order number (if available).

Product usage
For questions related to surface types, safety, or maintenance, please refer first to our Safety & Warnings page.

Response time: 24–48 business hours

Thank you for being part of the Rocket Hockey movement — the future of street hockey starts here.

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